From Teacher to Manager

White, R et al

Cambridge University Press
ISBN: 9780521709095

kniha pro manažery jazykového vzdělávání

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From Teacher to Manager : 9780521709095

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kniha pro manažery jazykového vzdělávání

Description: This is a handbook for managers of language teaching organizations such as Directors and Assistant Directors of Studies, Academic Directors, and School Owners, including those moving into a management role from teaching or administration. It provides an introduction to key concepts required by managers of language teaching organizations, covering topics from strategic and operational financial management, sales and marketing and customer service through to academic and human resource management. This book is also suitable for candidates undertaking the Cambridge ESOL International Diploma in Language Teaching Management (IDLTM).
Contents: Introduction Chapter 1 Managing in the LTO Chapter 2 Organisational behaviour and management Chapter 3 Human resource management Chapter 4 Marketing and sales Chapter 5 Customer Service Chapter 6 Strategic financial management Chapter 7 Operational financial management Chapter 8 Academic management Chapter 9 Managing change Chapter 10 Project management Appendix Glossary References Index

Výrobce
Cambridge University Press
Jazyk
angličtina
Autor
White, R et al
Obsah
paperback
Rok vydání
2008